Maison Lassalle 31 is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website at https://maisonlassalle31.com/ or contact us regarding our services.
We process personal data in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable French data protection legislation.
The data controller responsible for processing personal data collected through this website is:
Maison Lassalle 31
Address: 5 Menvielle, 31110 Oô, France
Email: info@maisonlassalle31.com
Telephone: +33 9 80 80 20 73
Depending on how you use our website, we may collect the following categories of personal data.
When you contact us by email, telephone or through a contact form, we may collect:
Your first and last name;
Your email address;
Your telephone number;
The contents of your message;
Any other information you choose to provide.
If you enquire about or request a booking for our accommodation services, we may collect information necessary to process your request, such as your preferred stay dates, the number of guests and other details required to organise your stay.
When you visit our website, certain technical information may be collected, including your IP address, browser type, operating system, pages visited and browsing activity.
Such information is collected only to the extent necessary for the operation, security and improvement of the website, in accordance with applicable law.
We process your personal data for the following purposes:
Responding to enquiries: To answer your questions and respond to requests, based on our legitimate interests or, where applicable, steps taken at your request before entering into a contract.
Managing bookings and stays: To process booking enquiries, make arrangements and fulfil contractual obligations.
Operating and securing the website: To maintain the website, troubleshoot technical issues and protect against unauthorised access.
Complying with legal obligations: To meet applicable legal and regulatory requirements.
Analytics and marketing: Where analytics or marketing tools are used, to understand website usage or provide relevant communications, subject to the applicable legal basis and consent requirements.
Your personal data will not be used for purposes incompatible with those for which it was collected.
Your personal data may be accessed by authorised individuals who need it to perform their duties.
Where necessary, it may also be shared with service providers involved in operating the website, including:
Website hosting providers;
Email and communication service providers;
Technical support providers;
Booking platforms or accommodation management providers, if applicable.
These parties must comply with applicable confidentiality and data protection obligations.
We do not sell or rent your personal data to third parties.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to applicable legal requirements.
Indicative retention principles include:
Contact enquiries: For the time needed to respond to and follow up on the enquiry, followed by any justified retention period.
Booking enquiries: For the time necessary to manage the enquiry and any resulting stay.
Contractual and accounting records: For the periods required by applicable law.
Technical and security logs: For a period appropriate to security needs and legal obligations.
Cookies and other trackers: For the applicable retention period for each type of tracker.
The precise retention periods depend on the nature of the data, the purpose of processing and applicable legal requirements.
Our website may use cookies and similar technologies to support essential website functions, improve security and remember your preferences.
If we use analytics, advertising or third-party cookies that require consent, these will only be placed or activated after your consent has been obtained, where required by law.
You can accept, reject or change your preferences through the cookie management tool available on the website, where applicable.
You can withdraw your consent at any time, as easily as you gave it.
You may also configure your browser to restrict or block certain cookies. However, blocking strictly necessary cookies may affect some website functions.
We implement reasonable and appropriate technical and organisational measures to protect personal data against loss, destruction, alteration, unauthorised disclosure and unlawful access.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Some of our technical service providers may be located outside the European Union or may process data in countries outside the EU.
Where such transfers take place, we ensure that they are subject to appropriate safeguards under the GDPR, such as an adequacy decision or suitable contractual safeguards, where required.
Under the GDPR and applicable law, you may have the following rights, depending on the circumstances:
Right of access: To request confirmation of whether we process your personal data and obtain a copy.
Right to rectification: To request the correction of inaccurate or incomplete information.
Right to erasure: To request the deletion of your personal data where the legal conditions are met.
Right to restriction: To request that the processing of your personal data be restricted in certain circumstances.
Right to object: To object to certain processing activities based on legitimate interests or to direct marketing.
Right to data portability: To receive certain personal data in a structured, commonly used format where the legal conditions are met.
Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time. This does not affect the lawfulness of processing carried out before withdrawal.
To exercise your rights, please contact us at:
We may request reasonable information to verify your identity where necessary to protect your personal data.
We will respond within the time limits required by applicable law, generally within one month.
You also have the right to lodge a complaint with the French data protection authority, the Commission Nationale de l’Informatique et des Libertés (CNIL):
Our website may contain links to external websites or services.
Maison Lassalle 31 is not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing them with any personal information.
We may update this Privacy Policy to reflect changes in our practices, services or applicable legislation.
The date displayed at the top of this page indicates when the policy was last updated.
We encourage you to review this page periodically to stay informed about how we protect your personal data.
If you have any questions about this Privacy Policy or how we process your personal data, please contact us:
Maison Lassalle 31
5 Menvielle, 31110 Oô, France
Email: info@maisonlassalle31.com
Telephone: +33 9 80 80 20 73